aigency.
ai_for_ecommerce

AI systems that lift conversion, retention and support quality

We build AI systems around your storefront, support and CRM — turning traffic into repeat buyers and repetitive queries into automation.

{ the_problem }

Common operational problems in ecommerce

  • Support tickets outpace the team on peak days
  • Product discovery is generic
  • Abandoned carts aren't recovered well
  • Order and shipping questions never end
  • Reviews and feedback go unread
  • Inventory issues surface too late
  • Campaign reporting is reactive
  • Segmentation is one-size-fits-all
{ where_ai_helps }

Where AI creates real leverage

Customer support
Product recommendations
Abandoned cart recovery
Order support
Review analysis
Inventory alerts
Campaign reporting
Customer segmentation
{ solution_examples }

Specific AI systems we design for ecommerce

Support AI

Deflects order, shipping and returns queries with brand voice.

Product recommender

Personalises PDPs and cross-sells across the journey.

Cart recovery system

Multi-channel nudges that actually bring buyers back.

Review insight engine

Turns customer feedback into product and CX actions.

Inventory alerting

Predicts stock issues before they hurt revenue.

Segmentation AI

Groups buyers for retention and win-back campaigns.

{ expected_impact }

Business outcomes clients typically see

15%
Higher AOV
25%
More cart recovery
50%
Support tickets deflected
2x
Repeat-purchase rate
{ how_it_works }

How implementation works

Phase 01
Audit
Map the buyer journey and revenue leaks.
Phase 02
Design
Prioritise AI systems by revenue and margin impact.
Phase 03
Build
Deploy on Shopify, WooCommerce or your custom stack.
Phase 04
Adopt
Train CX and marketing to run the new engine.
book_an_ai_audit

Ready to see where AI fits into your ecommerce operation?

A focused audit that maps your operations, identifies AI opportunities, and gives you a clear roadmap — before you spend on tools.

Book an AI AuditExplore AI Solutions
/ what_you_get
4 weeks
  • Ops, sales, marketing & support workflow map
  • Prioritised AI opportunity matrix (ROI-ranked)
  • 30 / 60 / 90 day rollout roadmap
  • Tool + integration recommendations for your stack
Investment
Fixed scope
Outcome
Roadmap